Kudos to SERVPRO! Our finished basement was flooded due to excess rain and roots in the main sewer line. Local agents were overwhelmed with calls, seve pro called out for extra help. We had delightful professionals arrive at our home here in Gahanna from neither Ohio! What a blessing! Cannot give your company enough praise...knowledgeable, professional, helpful, kind, caring, effecient, etc. A simple "thank you"to these individuals seems inadequate....but our appreciation is truly heartfelt. Please convey this to all those involved with our water issue. Definitely a dedicated customer (although I hope not to have to call you again!) and we will certainly recommend you to anyone needing your expertise!

I was very impressed with the excellent service I received, from the time Ken Parker came to my house to give me an estimate, to the time Devlin and Michael arrived at my house which was a few hours later to start the job. Everything was moved in the basement and returned to its place after the job was completed. They worked continuously and didn't stop until the job was finished. I received calls as to when they would arrive and when the follow-up check would be done. They were meticulous and very nice to deal with and the basement looks as good as new!

Very caring company, from the office staff I spoke to on the phone to the individuals who come to your house. Feels like you are their most important customer, but judging by all of their other reviews, everyone feels that way. Thanks for being so patient.

Fantastic people to work with. Great communication and fast response. They were there when we needed them the most. They worked with our insurance company making our claim go silky smooth, like butter. Highly recommended!!!

I used SERVPRO in conjunction with a claim through my Nationwide home owner’s insurance. They handled everything from start to finish and did a terrific job. Kevin, our Production Manager, was amazing. Always quick to respond to our questions, proactively let us know what was happening next, worked around our schedule, arrived on time, and the list goes on. I hope I never have to call on them again but if I do they will definitely have my business.

I want you to know that the crew that came out to my home did a great job!

I am very happy with the work, it went very smooth and everyone that followed up on my job was very professional.